If we get it wrong, we fix it.

A relocation decision is too important to plan around a stale figure or an outdated rule. This page explains how to report an error, how quickly we act, and how we keep the index trustworthy over time.

How to report an error

Tell us through the contact page. The more specific you can be, the faster we can act, so where possible include the page you were reading, what looks wrong, and a source if you have one. Corrections about costs, customs, visas, and timelines are read first, because those are the facts people plan around.

How we respond

• We acknowledge clear, well sourced error reports and review them against primary sources, the destination country government and its customs, tax, and immigration authorities.
• If a report is correct, we fix the page, move its last reviewed date forward, and where the change is material we note what changed.
• If a report turns out to be incorrect or a matter of interpretation, we will explain why and, where useful, make the page clearer so the same confusion does not recur.

What counts as a correction

We treat a correction as any change that affects the accuracy of a fact a reader would plan around: a cost range that is no longer realistic, a customs or duty treatment that has changed, a visa route that has opened or closed, a transit time that is wrong, or a named agency or document that is out of date. Routine copy edits, design tweaks, and small clarifications are part of normal maintenance and are not logged as corrections.

How we prevent errors in the first place

Our editorial standards describe the process in full: costs are indicative ranges labelled with the year, customs and visa content is researched per corridor and carries a verify before you move note, and every page shows a reviewer and a last reviewed date. Corrections are the backstop, not the first line of defence.